User Details

User Details Overview

The User Details section gives you insight into anyone who has completed an action within your app — such as submitting a form, making a booking, completing a transaction, earning loyalty, or sending a chat message.

How to View User Details

1. Go to the Customers tab.

2. Click the pencil icon next to the relevant user.

This will take you to a detailed screen showing their contact information and engagement history.

Contact Information

This section includes:

• Name

• Email address

• Phone number

• Any other submitted data

Financial Statistics

If your app uses the Food Ordering feature, the following statistics will be visible:

• Total Spent: The user's lifetime spending on food orders.

• Loyalty Earned: Cashback earned through orders.

• Loyalty Claimed: Cashback the user has applied to previous orders.

• Loyalty Available: Remaining cashback available to use.

Loyalty Points

If your app includes Loyalty Check-in or QR Code Scanning, you can view points earned by the user. These points can be redeemed against offers you create.

User Stamp Cards

Overview of Stamps

This section displays:

• The number of stamps earned.

• Any fully stamped cards that have been redeemed.

Assigning Stamps to Users

You can manually assign stamps to a user’s card:

1. Click the pencil icon next to the desired stamp card.

2. Enter the number of stamps to assign.

3. Click Save.